EMS Group of Companies has some very distinct values – infact, it is one of our strengths.
The employees of EMS live by our values they guide our behaviour toward our employees, our customers and our business. These values are the foundation upon which EMS is built.
Honesty – we respect
Entrepreneurship – we act
Responsibility – we care
Quality – we deliver
Enthusiasm – we believe


Is the foundation upon which EMS is built. It is one the core values that links each of us. Our solid reputation for honesty is the sum of the performance of the men and women of EMS, and it creates successful long-term relationship with our customers, open communication, a strong sense of being a ‘family’ and a better overall work environment.

Action speaks louder than words. EMS is known to be very focused on our customers’ business and our own. We want to prove to our customers, everyday, that we are committed to their success. We have created an environment in which innovations can thrive, helping our customers and ourselves to improve.


Responsibility is a key word in EMS. Decisions in EMS are made at the lowest possible level, where the necessary insight is available. We offer our employees ownership of the company and in return receive commitment, responsibility, loyalty and initiative. This make us serve our customers better.


We conduct ourselves professionally, promise only what we can deliver and deliver what we promise. We do not only adhere to the highest standards of our business, we often create them through our passion for quality.


We put this particular value as a key element in implementing our action to be taken since we believe that ‘Nothing-great-was-ever- achieved-without-Enthusiasm’.


[ v • i • s • i • o • n ]

To Sustain a Healthy and Wealthy Entities

[ m • i • s • s • i • o • n ]

1. People Development is a very Valuable Asset of the Company Equal Opportunities for Advancement
2. Trust building with our Customer and Principal
3. Open mind, Simple in Operation, Advance, Communicative, Team Work and Result Oriented
4. Discipline in our Operation Non-Bureaucratic Policies
5. Willingness to Change


EMS Indoappliances, PT established & Official
announcement was conducted in Aryaduta Hotel Jakarta & Transition brand from
Electrolux to Dometic.


Transition brand from Dometic to B Medical Systems


EMS Foundation established

Whatever our business, it is a SERVICE business.

GET your customers, KEEP and GROW them.

Always make yourself AVAILABLE.

Spread the GOOD NEWS.

Customers are DIVERSE, go first to who really NEEDs you.

Guard your NAME, be CLEAR of who you are.

Be sensitive to CHANGE, be ready to TRANSFORM

Love your CUSTOMER respect your COMPETITOR